Careers
Career Opportunities
Part Time Customer Service Representative- Jay
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Customer Service Representative, you have the opportunity to serve as the first point of contact for our valuable deposit customers and have an immediate impact on exceeding their banking needs and experience.
Key responsibilities:
- Provide excellent customer service
- Process transactions accurately and efficiently
- Promote the bank’s products and services to best meet the financial needs of customers
- Work well independently but also thrive in a team environment
- Be committed to building relationships with our customers
- Radiate positive energy
Our robust part-time benefits package offer includes but is not limited to:
- Health, vision, and disability insurance
- 401(k) with employer contributions
- Pension plan
- Paid time off
- Educational benefits
Position Details:
- Location: This position is on-site, located in Jay, ME.
- Training for the position will take place in Farmington, ME for three weeks.
- Schedule: Part-time hours are flexible depending on business needs and candidate availability.
- Saturday availability is required.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Banking Specialist- Jay
Franklin Savings Bank is looking to add to our Jay team! This position supports the Customer Service team as the branch’s new account representative.
The Banking Specialist is a dynamic position, with the opportunity to play a vital role in supporting our customer experience by serving our customers in a variety of ways.
Key Responsibilities:
- Assist customers with account needs
- Build and foster relationships with bank customers and clients
- Prepare documents and respond to customers utilizing Business Online products
- Process customer transactions on the teller line as needed
- Supporting overall Jay branch activities
Qualifications:
- Strong verbal and written communication skills
- Robust attention to detail
- Demonstrated ability to calculate figures and amounts
- Prior banking experience
- Prior customer service experience
Location:
- This position is on site, based in Jay, Maine.
We offer a robust benefits package, including:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Residential Mortgage Underwriter- Hybrid
Franklin Savings Bank is looking to add to our amazing Residential team!
This position is responsible for underwriting residential mortgage loan applications while providing a thorough analysis of all documentation and evaluating risks to make loan eligibility decisions. This position reviews, interprets and adheres to bank policy as well as state and federal regulations and delivers consistent, high-quality service through courteous, professional, and confidential exchanges with all internal and external stakeholders.
Key Responsibilities:
- Review and evaluate residential mortgage loan applications for secondary market (FHLMC), government agencies (MSHA, RD) and portfolio loan products. Essential duties include the following:
- Verify and analyze loan applications and other necessary documentation required for approval while adhering to Bank, Secondary Market, Governmental and/or Regulatory policies and procedures
- Analyzing income and asset documentation for qualifying and determining ability to repay for borrowers, including for those who are self-employed
- Review and approve all third-party documentation such as credit reports, flood certifications, appraisal and title reports, etc.
- Make decisions based on calculated risk while documenting reasoning for all loan approvals and/or denials
- Prepares presentations for Management or committees for loan requests that exceed the approving parties lending authority
- Communicates lending decisions through the preparation of commitment letters and/or adverse action notifications
- Review loan files for completeness, identify missing documentation and generate and maintain underwriting conditions to track documents needed for final approval
- Ability to read, interpret and comply with AUS findings
- Updating the bank’s loan origination system according to regulatory compliance and bank policy
- Maintain knowledge of and adhere to secondary market guidelines including FHLMC, USDA, MaineHousing’s first time homebuyer programs as well as mortgage insurer guidelines
- Review regulation changes and assist in implementing those changes into the bank’s loan and underwriting process
Qualifications:
- In depth knowledge of the mortgage industry including fair lending, regulatory compliance and bank policy pertaining to mortgage lending
- Encompass LOS experience preferred
- Excellent organizational skills and attention to detail
- Interacts harmoniously and effectively with others, working collectively to achieve bank goals while fostering excellent teamwork
- Effective problem-solving skills
- Highly motivated and excel in a fast-paced environment
- Adaptable to a flexible, fast-changing industry
- Strong written and verbal communication skills
- Ensure timely review and effective follow up to meet and exceed customer’s expectations
- Bachelor’s degree, or equivalent experience
Location:
- This position is based in Farmington, ME
- This position can be in person, hybrid or remote
- All candidates must live in, or be relocating to, the state of Maine
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Customer Service Representative- Farmington
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Customer Service Representative, you have the opportunity to serve as the first point of contact for our valuable deposit customers and have an immediate impact on exceeding their banking needs and experience.
Key responsibilities:
- Provide excellent customer service
- Process transactions accurately and efficiently
- Promote the bank’s products and services to best meet the financial needs of customers
- Work well independently but also thrive in a team environment
- Be committed to building relationships with our customers
- Radiate positive energy
Qualifications:
- Customer service experience
- Robust attention to detail
- Desire to develop relationships with customers and individuals in the community in which you work
- Strong verbal and written communication skills
- Banking experience is preferred
Our robust part-time benefits package offer includes but is not limited to:
- Health, vision, and disability insurance
- 401(k) with employer contributions
- Pension plan
- Paid time off
- Educational benefits
Position Details:
- Location: This position is on-site, located in Farmington, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Loan Processor- Farmington
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Loan Processor, you have the opportunity to assist residential loan customers and have an immediate impact on exceeding their lending needs. In this position, you will work with lending professionals and other banking personnel to prepare and maintain loans from start to finish in a busy office setting. Your days will be filled with a variety of tasks, from preparing and providing timely disclosures to obtaining and verifying loan documents for accuracy.
The successful candidate will:
• Act as liaison between Borrower, Underwriter and Loan Officer
• Effectively maintains a pipeline of 40+ loans
• Ensure all deadlines including but not limited to closing and rate lock expirations are met
• Send initial and subsequent loan disclosures
• Organize and assess all documentation for accuracy and completeness
• Work well independently but also thrive in a team environment
• Radiate positive energy
• Be detail-oriented
• Be interested in pursuing a rewarding career in banking
• Have strong written and verbal communication skills
Our robust benefits package includes, but is not limited to:
• Health, dental, vision, life, and disability insurance
• Paid vacation and holidays
• Education reimbursement
• 401(k) with employer contributions
• Pension plan
Location:
This position is on-site, located in Farmington, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Head Teller- Rangeley
As a Head Teller, you will play a vital role in ensuring exceptional customer service, guiding your team to success, and making a lasting impact on our customers’ financial well-being.
Every day, our teams bring passion, creativity, and dedication to their work, striving to provide outstanding customer experiences and innovative solutions. Franklin Savings Bank is a top-rated community bank, headquartered in the beautiful Western Maine foothills, with a team that values collaboration, excellence, and superior customer service.
Key Responsibilities:
- Deliver exceptional customer service while assisting customers with transactions and banking needs.
- Process transactions accurately and efficiently in a fast-paced environment.
- Promote and cross-sell bank products and services to meet customers’ financial goals.
- Build and maintain strong relationships with customers and colleagues.
- Work independently while fostering a positive and collaborative team environment.
- Lead and manage the customer service team, including coaching, performance evaluations, and motivation.
Qualifications:
- Robust customer service background
- Strong verbal and written communication skills
- Banking experience
- Leadership skills
Location:
- This is on-site, located in Rangeley, ME
Why Join Us?
We offer a robust benefits package, including:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Seasonal Customer Service Representative- Ellsworth
Every day our teams come to work filled with passion to be excellent, to find creative solutions, and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
We are currently seeking a Seasonal Customer Service Representative I to join our team in Ellsworth for the upcoming season, October-March. This is a great opportunity for someone looking to gain valuable banking experience, work with a great team, and make a positive impact in the community.
Key Responsibilities:
- Provide excellent customer service
- Process transactions accurately and efficiently
- Promote the bank’s products and services to best meet the financial needs of customers
- Work well independently, while thriving in a team environment
- Build strong relationships with our customers
- Radiate positive energy
Position Details:
- Seasonal/Temporary position from October-March (Dates are flexible)
- On-site at our Ellsworth, ME location
- Schedule: Part-time or full-time hours available depending on business needs and candidate availability
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset. Even in a seasonal role, you’ll experience the culture of caring, camaraderie, and fun that defines our team. This position is perfect for college students, recent graduates, educators on break, or anyone looking to build professional experience in a supportive environment.
Additional Perks:
- Paid holidays (when applicable)
- Exposure to career pathways within community banking
- A chance to work with a respected and community-focused institution
In 2024 alone, we donated more than $575,000 to local non-profits and community organizations, and sponsored over 100 events throughout the region. If you’re looking to make a difference and be part of something meaningful this season, we want to hear from you!
Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This seasonal position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Assistant Head Teller- Rangeley
As an Assistant Head Teller, you will play a vital role in ensuring exceptional customer service, guiding your team to success, and making a lasting impact on our customers’ financial well-being.
Every day, our teams bring passion, creativity, and dedication to their work, striving to provide outstanding customer experiences and innovative solutions. Franklin Savings Bank is a top-rated community bank, headquartered in the beautiful Western Maine foothills, with a team that values collaboration, excellence, and superior customer service.
Key Responsibilities:
- Deliver exceptional customer service while assisting customers with transactions and banking needs.
- Process transactions accurately and efficiently in a fast-paced environment.
- Promote and cross-sell bank products and services to meet customers’ financial goals.
- Build and maintain strong relationships with customers and colleagues.
- Work independently while fostering a positive and collaborative team environment.
- Work closely with the Assistant Branch Manager to help lead and manage the customer service team.
Qualifications:
- Robust customer service background
- Strong verbal and written communication skills
- Banking experience
- Supervisory and leadership experience
Location:
- This position is on-site, located in Rangeley, ME.
- Training for the position will take place in Farmington, ME for three weeks.
Why Join Us?
We offer a robust benefits package, including:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Senior Commercial Credit Analyst- Remote
We are looking for an experienced credit analyst to add to the team! The Senior Commercial Credit Analyst is responsible for financial analysis of our commercial customers of varying complexity and size. Identifying risk, reviewing requests against bank policy and evaluating loan structure are all components of this role. The Senior Commercial Credit Analyst will develop relationships with lending and support staff to ensure appropriate action.
Key Responsibilities:
• Perform underwriting of new loan requests of varying complexity
• Recognize trends, determine ability to repay loans, identify risks, and assess collateral
• Work closely with Branch staff and Commercial Lenders to compile information and prepare commercial loan approval write-ups
• Collaborate with teammates to contribute to workflow needs
Qualifications:
• Experience in business underwriting and credit risk evaluation
• Excellent organizational skills and attention to detail
• Effective problem-solving skills
• Strong communication skills
• Satisfactory home internet
Location:
• This position is fully remote.
Candidates must reside in Maine or be willing to relocate to Maine.
Please note that the candidate will start working in the Farmington branch to receive necessary training before going remote.
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
Why Join Us?
We offer a robust benefits package, including:
• Health, dental, vision, life, and disability insurance
• Paid vacation and holidays
• Education reimbursement
• 401(k) with employer contributions
• Pension plan
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Mortgage Loan Officer- Western Maine Ski Country
We are currently seeking an experienced Mortgage Loan Officer to join our team and service our markets with a primary focus in the bustling Farmington and Rangeley regions. In this role, we are looking for an individual who is looking to team up with our highly dedicated and experienced lending workforce to further extend our product and servicing offerings to our robust customer base. Applicants should be positive, progressive, energetic, and organized. Our current lenders and future lenders must value the importance of relationship building, networking, and representation in their communities.
The successful candidate will:
- Develop and maintain strong relationships with new and existing customers and clients
- Work independently while thriving in a collaborative team environment
- Manage and grow a loan portfolio with confidence and expertise
- Exercise discretion and independent judgement while making loans within lending limits
Qualifications:
- One to five years of mortgage lending experience is preferred but a combination of education and experience is acceptable.
- Familiarity with the Western Maine market is a strong plus
- Strong commitment to customer service and business development
Our robust benefits package includes but is not limited to:
- Defined benefit plan (pension)
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) plan
Location:
- This is based in Farmington, ME and requires regular travel throughout Western Maine with a strong focus in Rangeley, ME
Ready to take the next step in your career? Apply today by submitting a cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2023 we donated more than $500,000 to local non-profits!
Equal Opportunity Employer/Minority/Female/Disability/Veteran
Equal Opportunity Employer/Minority/Female/Disability/Veteran