Careers
Career Opportunities
Assistant Head Teller- Farmington/Wilton
Assistant Head Teller – Farmington/Wilton, ME
As an Assistant Head Teller, you will play a vital role in ensuring exceptional customer service, guiding your team to success, and making a lasting impact on our customers’ financial well-being.
Every day, our teams bring passion, creativity, and dedication to their work, striving to provide outstanding customer experiences and innovative solutions. Franklin Savings Bank is a top-rated community bank, headquartered in the beautiful Western Maine foothills, with a team that values collaboration, excellence, and superior customer service.
Key Responsibilities:
- Deliver exceptional customer service while assisting customers with transactions and banking needs.
- Process transactions accurately and efficiently in a fast-paced environment.
- Promote and cross-sell bank products and services to meet customers’ financial goals.
- Build and maintain strong relationships with customers and colleagues.
- Work independently while fostering a positive and collaborative team environment.
- Work closely with the Head Teller to help lead and manage the customer service team.
Qualifications:
- Robust customer service background
- Strong verbal and written communication skills
- Banking experience
- Leadership skills
Location:
- This is on-site, located in both our Farmington and Wilton branches
- The position will rotate between both branches depending on branch needs
Why Join Us?
We offer a robust benefits package, including:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Senior Customer Service Representative- Farmington
Senior Customer Service Representative, Farmington, ME
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Sr. Customer Service Representative, you have the opportunity to serve as the first point of contact for our valuable customers and have an immediate impact on exceeding their banking needs and experience.
Key responsibilities:
- Provide excellent customer service
- Process transactions accurately and efficiently
- Promote the bank’s products and services to best meet the financial needs of customers
- Work well independently but also thrive in a team environment
- Be committed to building relationships with our customers
- Radiate positive energy
Qualifications:
- Customer service experience
- Robust attention to detail
- Desire to develop relationships with customers and individuals in the community in which you work
- Strong verbal and written communication skills
- Banking experience is preferred
Our robust benefits include but are not limited to:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
Location:
- This position is on-site, located in Farmington, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Senior Customer Service Representative- Rumford
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Sr. Customer Service Representative, you have the opportunity to serve as the first point of contact for our valuable customers and have an immediate impact on exceeding their banking needs and experience.
Key responsibilities:
- Provide excellent customer service
- Process transactions accurately and efficiently
- Promote the bank’s products and services to best meet the financial needs of customers
- Work well independently but also thrive in a team environment
- Be committed to building relationships with our customers
- Radiate positive energy
Qualifications:
- Customer service experience
- Robust attention to detail
- Desire to develop relationships with customers and individuals in the community in which you work
- Strong verbal and written communication skills
- Banking experience is preferred
Our robust benefits include but are not limited to:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
Location:
- This position is on-site, located in Rumford, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Compliance Associate- Farmington
Franklin Savings Bank is looking to add to our amazing team! We have an opening for a Compliance Analyst. This position sits on the Loan Compliance team and reports directly to the VP, Loan Compliance and Internal Audit Coordinator.
As our Compliance Analyst, you will play a vital role in providing excellent customer service to internal staff. This position performs analytical and administrative functions to support VP, Loan Compliance Officer & Internal Audit Coordinator to provide support to compliance and audit functions of the bank. This position has a high potential for growth within our organization.
Key Responsibilities:
- Assist Compliance Staff with the review of properties deemed to be in a flood zone. This may include creating the paper flood file prior to loan closing, filling out flood letters using the required templates, updating excel sheets, checklists, photocopying and/or scanning documents after loan closings as well as the annual monitoring for established loans with a flood property, loans newly deemed to be in a flood hazard zone due to map amendments and cancellation of flood determinations once the loan have been terminated. Quarterly and semi-annual monitoring of reports from vendors for all properties listed in a flood zone.
- Assist Compliance staff in the coordination of compliance reviews and independent audits: requesting and pulling files, printing required data sheets, scanning required documents, as well as monitoring and tracking any audit recommendations.
- Assist Compliance staff with the completion of denied loan packages; Review the completed denials for residential, consumer, and commercial loan packages; Review scanned denied loans.
- Assist Compliance staff with the preparation for Compliance Committee Meetings to include review and summary of complaint log, audit tracking, training and policy status updates.
- Serve as a secondary point of contact for regulators and external auditors regarding compliance matters.
- Stay informed about changes in laws and regulations and work collaboratively with management to update the bank’s compliance practices accordingly, which includes drafting proposed updates.
Qualifications:
- BA or BS in finance, business management, or similar field is desirable
- 3-5 years relevant work experience in a compliance environment is preferred
Location: Farmington, ME
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $500,000 to local non-profits!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination because of race, color, religion, national origin, citizenship, sex, age, disability, handicap, sexual orientation, gender identity, veteran status, military status, or other impermissible criteria.
Operations Representative- Farmington
We are looking for an experienced Operations Representative to add to the team! The Operations Rep position is multi-function, as it is responsible for performing operational duties and maintenance related to deposit and loan products and services. It is also responsible for several day-to-day tasks associated with the current and future electronic systems including, but not limited to remote deposit capture, consumer and commercial online banking, electronic statements, bill pay, debit cards, mobile banking, mobile deposit, external bank transfers, person to person payments, commercial online wires, ATMs, and account alerts. This position is additionally accountable for ensuring the accuracy of electronic barcoding/scanning/indexing of all deposit and loan documents; this includes managing the integrity and quality for all scanned documents. This position also provides support related to loan products & services.
Key responsibilities
- Operational duties will vary but may include the following: resolve email and phone requests from customers and bank employees, respond to customers via email or letter, print daily notices, perform deposit and/or loan account maintenance, process incoming wires, handle returned deposited items, analyze reports, process incoming or outgoing postal and branch mail and/or handle debit card-related tasks.
- Assist and provide support to the customer service staff with Operations-related questions by answering emails and incoming calls on the Deposit Operations and/or Loan Operations phone line(s). Provide professional, courteous, and efficient service to all internal and external customers.
- Support the day-to-day operations of electronic customer delivery systems to include remote deposit capture, consumer and commercial online banking, electronic statements, bill pay, debit cards, mobile banking, mobile deposit, ACH, ATMs, and account alerts.
- Responsible for completing the daily indexing process, ensuring image quality and accuracy of indexed data. May assist with barcoding, scanning and indexing of documents.
Qualifications
- Effective written and verbal communication skills
- Strong attention to detail
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.
- Ability to apply common sense understanding to carry out instructions furnished written and orally. Ability to deal with problems involving several concrete variables in standardized situations.
Location
This position is located in Farmington and may be eligible for a hybrid schedule.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $500,000 to local non-profits!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination because of race, color, religion, national origin, citizenship, sex, age, disability, handicap, sexual orientation, gender identity, veteran status, military status, or other impermissible criteria.
Sr. Cash Management Officer
Franklin Savings Bank is looking to add to our amazing team! We have an opening for a Senior Cash Management Officer to support the Business Solutions team in maintaining relationships with existing customers as well as cultivating new business.
The Senior Cash Management Officer is a dynamic position, with the opportunity to play a vital role in supporting our customer experience by serving our commercial customers in a variety of ways.
Key Responsibilities:
- Work with customers and prospects to develop a detailed understanding of their deposit needs, their criteria for decision making, their technology, and their competitive pressures, demonstrating professionalism with a strong customer service and sales background.
- Work independently with branch managers, commercial lending staff, and others to identify opportunities for business solutions and electronic banking products and services.
- Prepare agreements/documents for customers as they pertain to products being used and maintained.
- Work with internal and external sources to educate, identify and offer solutions for security and fraud protection in regard to our products.
- Actively participate in business development activities or networking opportunities after normal business hours.
Qualifications:
- 3-5 Years in a related banking field.
- A.A. Degree or combination of education and experience.
- Demonstrated proficiency in calculation of figures and amounts such as discounts, interest, commissions, proportions, and percentages
- Ability to communicate verbally and in written form with tact and finesse
- Robust attention to detail
- Desire to develop relationships with customers and individuals in the community in which you work
- Comfortable navigating client visits with office-based work in between.
Location:
- This position is ideally based in Western Maine. There is an opportunity for hybrid work once training is complete, at the discretion of the manager. Candidates will need reliable transportation for on-site client visits for annual audits and prospecting.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $500,000 to local non-profits!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination because of race, color, religion, national origin, citizenship, sex, age, disability, handicap, sexual orientation, gender identity, veteran status, military status, or other impermissible criteria.
Senior Commercial Credit Analyst- Remote
We are looking for an experienced credit analyst to add to the team! The Senior Commercial Credit Analyst is responsible for financial analysis of our commercial customers of varying complexity and size. Identifying risk, reviewing requests against bank policy and evaluating loan structure are all components of this role. The Senior Commercial Credit Analyst will develop relationships with lending and support staff to ensure appropriate action.
Key Responsibilities:
• Perform underwriting of new loan requests of varying complexity
• Recognize trends, determine ability to repay loans, identify risks, and assess collateral
• Work closely with Branch staff and Commercial Lenders to compile information and prepare commercial loan approval write-ups
• Collaborate with teammates to contribute to workflow needs
Qualifications:
• Experience in business underwriting and credit risk evaluation
• Excellent organizational skills and attention to detail
• Effective problem-solving skills
• Strong communication skills
• Satisfactory home internet
Location:
• This position is fully remote.
Please note that the candidate will start working in the Farmington branch to receive necessary training before going remote.
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
Why Join Us?
We offer a robust benefits package, including:
• Health, dental, vision, life, and disability insurance
• Paid vacation and holidays
• Education reimbursement
• 401(k) with employer contributions
• Pension plan
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2024 we donated more than $575,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Mortgage Loan Officer- Western Maine Ski Country
We are currently seeking an experienced Mortgage Loan Officer to join our team and service our markets with a primary focus in the bustling Farmington and Rangeley regions. In this role, we are looking for an individual who is looking to team up with our highly dedicated and experienced lending workforce to further extend our product and servicing offerings to our robust customer base. Applicants should be positive, progressive, energetic, and organized. Our current lenders and future lenders must value the importance of relationship building, networking, and representation in their communities.
The successful candidate will:
- Develop and maintain strong relationships with new and existing customers and clients
- Work independently while thriving in a collaborative team environment
- Manage and grow a loan portfolio with confidence and expertise
- Exercise discretion and independent judgement while making loans within lending limits
Qualifications:
- One to five years of mortgage lending experience is preferred but a combination of education and experience is acceptable.
- Familiarity with the Western Maine market is a strong plus
- Strong commitment to customer service and business development
Our robust benefits package includes but is not limited to:
- Defined benefit plan (pension)
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) plan
Location:
- This is based in Farmington, ME and requires regular travel throughout Western Maine with a strong focus in Rangeley, ME
Ready to take the next step in your career? Apply today by submitting a cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2023 we donated more than $500,000 to local non-profits!
Equal Opportunity Employer/Minority/Female/Disability/Veteran
Equal Opportunity Employer/Minority/Female/Disability/Veteran