Careers
Career Opportunities
Residential Loan Closer- Farmington
We are seeking an experienced Residential Loan Closer to support our lending team by ensuring all residential real estate loans are closed according to loan approval and the Bank’s policy requirements. The Loan Closer is responsible for preparing, reviewing, and coordinating all documentation necessary to close residential mortgage loans in compliance with investor, regulatory, and company guidelines while maintaining a high standard of customer service. This role works closely with lenders, processors, underwriters, real estate agencies, attorneys, title companies, and borrowers to ensure accurate, timely, and smooth loan closings.
Key responsibilities:
- Prepare, review, and finalize closing documents for residential mortgage loans, including purchase and refinance transactions (conventional and portfolio loans).
- Coordinate loan closings with borrowers, title companies, lenders and internal teams to ensure timely execution.
- Prepare, review, and balance closing disclosures and settlement statements in accordance with TRID requirements.
- Review loan files to confirm all prior-to-closing conditions and approval requirements have been satisfied.
- Ensure all loan documentation is accurate, complete, and consistent with approved terms prior to closing.
- Maintain compliance with internal policies, investor guidelines, and applicable federal and state regulations including TRID and RESPA
- Identify and resolve documentation and closing issues in collaboration with internal and external partners.
- Collaborate with borrowers, title companies, lenders, and other internal teams to resolve issues and meet closing timelines.
- Maintain complete and organized loan files in accordance with record retention and audit standards.
- Provide exceptional service to internal and external customers throughout the closing process.
Qualifications:
- 2-5 years of experience in loan closing or mortgage lending
- Strong knowledge of mortgage closing documents and lending regulations
- High attention to detail with strong organizational skills
- Ability to manage multiple loan files and deadlines simultaneously.
- Excellent communication and customer service skills
- Proficiency with loan origination systems (e.g., Encompass) and standard office software
- Associate’s degree or equivalent work experience; Bachelor’s degree preferred.
Our robust benefits package offer includes but is not limited to:
- Health, vision, and disability insurance
- 401(k) with employer contributions
- Pension plan
- Paid time off
- Educational benefits
Position Details:
- Location: This position is on-site, located in Farmington, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor roughly 140 events each year and in 2025 we donated more than $705,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Part-Time Customer Service Representative- Ellsworth
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Part-Time Customer Service Representative in our Ellsworth branch, you have the opportunity to serve as the first point of contact for our valuable customers and have an immediate impact on exceeding their banking needs and experience.
Key responsibilities:
- Deliver exceptional customer service while assisting customers with transactions and banking needs.
- Process transactions accurately and efficiently in a fast-paced environment.
- Promote and cross-sell bank products and services to meet customers’ financial goals.
- Build and maintain strong relationships with customers and colleagues.
- Work independently while fostering a positive and collaborative team environment.
- Radiate positive energy
Qualifications:
- Customer service experience
- Robust attention to detail
- Desire to develop relationships with customers and individuals in the community in which you work
- Strong verbal and written communication skills
Our robust part-time benefits package offer includes but is not limited to:
- Health, vision, and disability insurance
- 401(k) with employer contributions
- Pension plan
- Paid time off
- Educational benefits
Position Details:
- Location: This position is on-site, located in Ellsworth, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor roughly 140 events each year and in 2025 we donated more than $705,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Customer Service Representative- Ellsworth
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Customer Service Representative in our Ellsworth branch, you have the opportunity to serve as the first point of contact for our valuable customers and have an immediate impact on exceeding their banking needs and experience.
Key responsibilities:
- Deliver exceptional customer service while assisting customers with transactions and banking needs.
- Process transactions accurately and efficiently in a fast-paced environment.
- Promote and cross-sell bank products and services to meet customers’ financial goals.
- Build and maintain strong relationships with customers and colleagues.
- Work independently while fostering a positive and collaborative team environment.
- Radiate positive energy
Qualifications:
- Customer service experience
- Robust attention to detail
- Desire to develop relationships with customers and individuals in the community in which you work
- Strong verbal and written communication skills
Our robust benefits package offer includes but is not limited to:
- Health, vision, dental, and disability insurance
- 401(k) with employer contributions
- Pension plan
- Paid time off
- Educational benefits
Position Details:
- Location: This position is on-site, located in Ellsworth, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor roughly 140 events each year and in 2025 we donated more than $705,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Seasonal Customer Service Representative- Rumford
Every day our teams come to work filled with passion to be excellent, to find creative solutions, and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
We are currently seeking a Seasonal Customer Service Representative I to join our team in Rumford for the upcoming season, May-August. This is a great opportunity for someone looking to gain valuable banking experience, work with a great team, and make a positive impact in the community.
Key Responsibilities:
- Provide excellent customer service
- Process transactions accurately and efficiently
- Promote the bank’s products and services to best meet the financial needs of customers
- Work well independently, while thriving in a team environment
- Build strong relationships with our customers
- Radiate positive energy
Position Details:
- Seasonal/Temporary position from May-August (Dates are flexible)
- On-site at our Rumford, ME location
- Schedule: Full-time hours available depending on business needs and candidate availability
- Rotating Saturday hours are required
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor roughly 140 events each year and in 2025 we donated more than $705,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Branch Manager- Ellsworth
Lead a branch where exceptional customer service, strong operational excellence, and local relationships drive success. If you’re a people-first leader who leads from the front, supports your team in the day-to-day work, and takes pride in growing branch performance, this could be the role for you.
The Branch Manager is responsible for the overall success of the Ellsworth branch, including daily operations, staff leadership, audit readiness, customer experience, and community growth. This is a hands-on leadership role that requires a “player-coach” mindset – someone who can develop people while also stepping in to support customers and branch activity when needed.
Key Responsibilities:
- Hire, train, coach, and develop staff while ensuring excellent customer experience and consistent performance.
- Drive deposit and relationship growth through account opening, outbound calling, referrals, and community engagement.
- Lead from the front by assisting customers directly, resolving escalations, and stepping into daily branch work when needed.
- Ensure compliance with bank policies, procedures, and regulatory requirements while continuously improving branch results.
- Lead branch operations, including security, cash controls, dual control standards, and audit readiness.
Qualifications:
- Supervisory or leadership experience in banking, retail financial services, or a related customer-focused environment.
- Proven ability to coach and develop employees while maintaining high operational accuracy and accountability.
- Strong understanding of branch operations, deposit products, security procedures, and service expectations.
- Proven ability to generate new business through outreach and relationship building.
- Strong communication, problem-solving, and customer relationship skills.
- Comfortable being a hands-on leader who supports daily branch activity and leads by example.
- Commitment to community engagement and representing the bank with professionalism.
- Bachelor’s degree or equivalent experience.
Success in this role includes:
- A well-trained, confident team that delivers excellent customer experience.
- Deposit and relationship growth through proactive outreach and community presence.
- A Branch Manager who is visible, engaged, and willing to step in when needed.
- Strong operational controls and consistent audit readiness.
Location:
- This is an on-site position, located in Ellsworth, ME
Why Join Our Team?
We offer a robust benefits package, including:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor roughly 140 events each year and in 2025 we donated more than $705,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Mortgage Loan Officer- Western Maine Ski Country
We are currently seeking an experienced Mortgage Loan Officer to join our team and service our markets with a primary focus in the bustling Farmington and Rangeley regions. In this role, we are looking for an individual who is looking to team up with our highly dedicated and experienced lending workforce to further extend our product and servicing offerings to our robust customer base. Applicants should be positive, progressive, energetic, and organized. Our current lenders and future lenders must value the importance of relationship building, networking, and representation in their communities.
The successful candidate will:
- Develop and maintain strong relationships with new and existing customers and clients
- Work independently while thriving in a collaborative team environment
- Manage and grow a loan portfolio with confidence and expertise
- Exercise discretion and independent judgement while making loans within lending limits
Qualifications:
- One to five years of mortgage lending experience is preferred but a combination of education and experience is acceptable.
- Familiarity with the Western Maine market is a strong plus
- Strong commitment to customer service and business development
Our robust benefits package includes but is not limited to:
- Defined benefit plan (pension)
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) plan
Location:
- This is based in Farmington, ME and requires regular travel throughout Western Maine with a strong focus in Rangeley, ME
Ready to take the next step in your career? Apply today by submitting a cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2023 we donated more than $500,000 to local non-profits!
Equal Opportunity Employer/Minority/Female/Disability/Veteran
Equal Opportunity Employer/Minority/Female/Disability/Veteran