Please feel free to contact us with any questions or comments at Info@FranklinSavings.com or by calling one of our branches below:
- Toll-Free (for our Farmington location): 800-287-0752
- Farmington: 207-778-3339
- Loan Center (Farmington): 207-778-2900
- Ellsworth Business Center: 207-610-5068
- Wilton Branch: 207-645-2583
- Jay Branch: 207-897-3982
- Rumford Branch: 207-364-7866
- Skowhegan Branch: 207-474-5574
- Rangeley Branch: 207-864-3386
For marketing-related needs please email Marketing@FranklinSavings.com
To reach the Business Solutions office, please email BusinessSolutions@FranklinSavings.com
Customer Contact Center
We are excited to share the creation of our Customer Contact Center (CCC). The Franklin Savings Bank CCC was developed to increase efficiencies for the customer, you. This means, every time you call Franklin Savings Bank, you will be able to talk to a live person, not a robot, that lives right here in the state of Maine. That’s what we like to call neighbors helping neighbors.
The six-person team has a remarkable ninety-seven years of combined service with FSB. Each time you call one of our branches, you will select from the call menu (listed below), connecting you with a member of our team who will answer your question, or connect you with the right person for the job. This means no more voicemails, phone tag, or frustrations, you get to talk to a representative each and every time you call.
- 7:30 AM – 5:00 PM, Monday-Friday
- 8:00 AM – 12:00 PM, Saturday
- Press 1 to speak with someone about a deposit-related question.
- Press 2 to speak with someone about a loan or lending-related question.
- Press 3 to learn more about our locations and hours.
- Press 9 for the directory to dial by name.
- Press 0 for all other calls.