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We've changed our web address!

That’s why our new address is FranklinSavings.Bank, which replaces our .com address.
The heightened security requirements for the dot-bank domain are tightly restricted and only available to verified banks. That means that crooks can’t spoof our FranklinSavings.Bank web address and take you someplace you don’t want to go, while pretending to be us.
If you ever receive an email with a link in it, don’t follow it. Go directly to Franklin-Savings-Dot-Bank and you’ll know you’re in the right place.

.BANK is:

  • Trusted
  • Verified
  • More secure, and
  • An easily identifiable location on the Internet for bankers and our customers

More about ID theft and your financial security

Senior $afe

Card Cracking

Maine Fraud Protection Alliance

Phishing scams to watch for

Tips for protecting your identity

Protecting our seniors

Guard yourself or your senior loved ones from financial exploitation and fraud. The Senior $afe project is a partnership between Maine financial institutions and the Maine Department of Professional and Financial Regulation, Office of Aging and Disability Services-Adult Protective Services. We have created a brochure of helpful hints and resources. READ THE BROCHURE.

Phishing scams to watch for

Email is being used to transport malware to your computer to gain your PIN and card verification code for credit and debit cards in what is being called a BRUTE FORCE ATTACK.

Hackers attempt to break the card verification value/card verification code (CVV/CVC) on compromised cards, and commit card and ATM fraud. You can help to reduce the likelihood of this type of fraudulent activity succeeding by being alert for email that:

    1. Contains unfamiliar or suspicious links or attachments,
    2. Is unsolicited and/or from an unknown sender,
    3. Is sent multiple times from different senders, or
    4. Contains poor grammar or incorrectly spelled words.

If you receive an email that contains any of these elements or any combination of these elements, you should delete it immediately. Do not open it, click on the links or open any attachment. You should not attempt to reply to the email or forward it to anyone.

Tips for protecting your identity

  • Protect Your Account Information. Never give your account numbers to people you do not know, especially to anyone over the telephone or the Internet, particularly if they claim to be from the bank and claim a need to “verify” information. We already know your account number and will never ask you for your PIN. If any private information must be exchanged, make sure it was you who initiated the call.

  • Shred Documents. Shred or tear up old charge receipts, which frequently have your account number and signature on them, credit card solicitations, financial statements, checks, credit cards, pay stubs and other sensitive information. Never use a deposit slip as scrap paper to write a note for someone. Shred them instead.

  • Be Aware of Potential Listeners. When giving out your debit card number over the phone to a legitimate entity, use a land line instead of a cordless or cell phone to ensure there is no one listening. Baby monitors have been known to pick up wireless conversations. If you are using a public phone, make sure you do not have an eavesdropper.

  • Be Aware of Potential Viewers. Be sure you are not being watched when you key in your PIN at the ATM. Use only ATMs at established financial institutions or businesses you trust. Some privately-owned ATMs have been corrupted to illegally copy (skim) ATM cards and record PINs.

  • Protect your Social Security Number. Only provide your Social Security Number when absolutely necessary. Banks, employers and governmental agencies have legitimate use for such information and are bound by privacy laws to protect it. Such protection does not extend to the clerk at the video store. Ask to use other means of identification. Never have your Social Security number printed on your check and do not carry your Social Security card in your wallet.

  • Less is More. Many identity thefts come as a result of a stolen purse so carry only what you absolutely must carry in terms of credit cards and personal information. Keep a photocopy of your wallet contents in a safe place to expedite reporting in case you must report a theft.

  • Watch Your Mail. Mail bills at the post office, rather than leaving outgoing mail in your mailbox with the flag up. Do not allow delivered mail to sit for very long in your mailbox.

  • Protect Your Information. Be aware of financial information available in your home and who might have access to it. Sometimes the identity thief is someone you know. Set up passwords and PINs wherever possible and choose something not easily guessed. Do not leave these codes in your purse or near your computer.

  • Read Your Statements. Read your bank statements to verify activity is legitimate and keep track of when your bills normally arrive so you will notice if a bill does not arrive.

  • Keep Current. If you shop online, use the most current browser available for the best encryption technology and keep it current. Make sure your information is encrypted before you enter your credit card number. Look for the “http” at the beginning of the address to turn into a “https” and a small lock icon in the lower right status bar to indicate your information is protected. Keep your virus software current.

Identity theft may be becoming more common, but you needn't be a victim. There's a wealth of information on the Internet to help you avoid problems now and get through the process of cleaning up your name, should the worst happen. For links to sites with more information on identity theft and other consumer concerns, please click here.